Are prices really fixed?
Yes. If the scope changes, we rescope in writing before changing the number. We have never sent a "true-up" invoice.
What if you miss the timeline?
We credit 1% of project fee per business day late, up to 15%. This has been triggered twice in four years.
Can we pay monthly?
Sprint: 50/50 on start and ship. Build: equal monthly payments across the engagement. Operate: monthly in advance.
What about expenses?
Included. No travel, hosting, or tool passthrough. If you want us on-site, that is a line item in the proposal.
Do you take equity?
Only on Build + Operate combined, and only as a partial offset to cash. Capped at 0.5%.
Cancel / pause?
Sprint: non-cancellable after w01. Build: 30-day exit at any milestone. Operate: 30-day notice after 90-day term.