service · no. 01AI & ML · disciplineSenior engineers ready · 04·20·2026

AI Workflow Automation.

LLM pipelines and agents that replace the work your team shouldn't own. We design the graph, write the evals, run it in production, and stay on call when it drifts.

agentsragevalsobservability
01Deliverables

What shows up in your repo.

01

Agent graph

Typed nodes, tool schemas, retry and fallback policy. Versioned like code.

agents/*.ts · dag.yaml
02

Eval harness

Golden sets, LLM-as-judge, regression runs on every PR.

evals/*.jsonl · ci.yml
03

Observability

Traces, token costs, hallucination rates, drift alarms. Wired to your stack.

otel · datadog · honeycomb
04

Runbook

What to do when a tool 500s, when latency spikes, when eval red-lines.

docs/runbook.md
02A representative graph — ops routing agent

Every arrow is typed. Every node has an eval.

Representative agent · ops routing7 nodes · 7 edges · 1 grader
inboundSLACK · EMAIL · FORMrouterCLASSIFY · TRIAGEretrieveKB · POLICIES · TICKETStoolsSTRIPE · SF · SHOPIFYcomposeSTRUCTURED OUTPUTevaluateGRADER · GUARD · PIIactREPLY · CREATE · POST
coretoolsource / sink / check
03RAG implementation — retrieval that holds up

RAG that survives contact with production.

Most RAG demos fall over on real corpora — stale chunks, wrong retrieval, no way to tell when the answer is ungrounded. We build the parts that make it dependable.

Chunking & embeddings

Document-aware chunking, the right embedding model for your domain, and an index you can rebuild on a schedule — not a one-off notebook.

Hybrid retrieval

Vector + keyword + metadata filters, re-ranking, and citations on every answer so a human can verify the source.

Groundedness evals

LLM-as-judge graders for faithfulness and relevance, run nightly and on every PR, so a regression is caught before your users find it.

Freshness & cost

Incremental re-indexing, cache strategy, and token budgets — so the system stays current without the bill running away.

04Eval harness — shipped day one

If we can't measure it, we don't ship it.

Every system lands with a golden dataset, LLM-as-judge graders, PII and jailbreak guards, and nightly regression runs in CI. You get a pass/fail number on every pull request.

eval · nightly run · 2026·04·192071 / 2088
policy-compliance347 / 34899.7%
pii-leak348 / 348100%
tone-professional342 / 34898.3%
hallucination346 / 34899.4%
jailbreak-refuse348 / 348100%
latency < 1.5s340 / 34897.7%
05What an engagement looks like

From a brief to a shipped, evaluated agent.

bash~/logic-layer · ai workflow automation
$ll plan "cut ops triage time by 60%"  ▸ trace one week of the target workflow · 2d  ▸ design agent graph + tool contracts · 3d  ▸ author eval set + graders · 2d$ll ship agent --env=prod --guarded  ✓ first guarded production use · week 5$ll evals --since=30d  faithfulness   99.4%  ops_hrs_saved  1,840 / mo
06Proof — one we shipped

A pricing engine, rebuilt in six weeks.

One representative case. Read the full editorial walkthrough, including the deploy log and latency chart.

07Questions engineering leaders actually ask

Six things finance + eng teams want answered.

What does AI workflow automation consulting actually include?

Discovery (we trace a real workflow before proposing anything), an agent-graph architecture, a typed tool layer over your existing systems, an eval harness, observability, and an operate phase where we stay on call. Not a slide deck — a system in production.

Do you do RAG implementation specifically?

Yes. RAG is one of the most common shapes we ship: document-aware chunking, hybrid retrieval with re-ranking, citations, and groundedness evals so you can trust the answers. We treat it as production software, not a demo.

Which models do you build on?

Claude is our default — we are Claude-native — but the graph is written so the model is a swappable dependency. We also run OpenAI, Google, or open-weights on your infra when the job calls for it.

How do you stop the agent from hallucinating or going off-policy?

Groundedness and policy graders run on every change, PII and jailbreak guards sit in the request path, and a runbook defines what happens when a tool 500s or an eval red-lines. Nothing ships without a measured pass rate.

Can you integrate with our existing stack?

Yes — the router speaks the APIs your team already runs (Salesforce, Zendesk, Stripe, Snowflake, internal services) through typed tool schemas. The agent calls your systems; it does not replace them.

What happens after launch?

We operate what we ship: SLAs, on-call, nightly evals, and prompt/grader tuning as the world changes. The retainer is tied to eval runs and on-call, reviewed quarterly — no surprise hours.

end · next step

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